Obscura is a brand dedicated to providing innovative tools for photographers. Our flagship product, the Shadow Board, is designed to help photographers capture the natural interplay of light and shadow in their images.

Products

Q: WhAt are Shadow Boards?
A: Shadow Boards are versatile photography tools designed to replicate the natural play of light and shadow, adding depth and dimension to your images.

Q: How do I use Shadow Boards?
A: Shadow Boards can be used to experiment with different angles, contrasts, and lighting conditions. Simply position the board to influence the shadows and highlights in your shot, and adjust as needed to achieve the desired effect.

Q: Are Shadow Boards suitable for beginners?
A: Yes, Shadow Boards are designed to be user-friendly and beneficial for both beginners and experienced photographers. They provide an easy way to explore and enhance the use of shadows in your photography.

Q: What materials are used in Shadow Boards?
A: Our Shadow Boards are crafted from high-quality, sidepressed bamboo to ensure durability and performance. They are designed to be lightweight and easy to handle whilst remaining strong, and at the forefront of our design-; ecofriendly and sustainable.

PRODUCT CARE AND HANDLING

At Obscura, our products are crafted with the highest quality sustainable materials, designed to provide exceptional creative tools for photographers and videographers. Bamboo is a remarkable material known for its strength, durability, and eco-friendliness. To ensure the longevity and optimal performance of your ShadowStacks, please follow these care and handling guidelines:

1. Handle with Care: ShadowStacks are made from high-quality bamboo, a strong and sustainable material. Handle them gently to ensure they remain in perfect condition.

2. Proper Storage: Store your ShadowStacks in a dry place. While bamboo is resilient and can handle some exposure to sunlight, it’s best to avoid prolonged direct sunlight to maintain its natural beauty.

3. Usage Guidelines: Follow our usage instructions carefully. Bamboo’s natural strength allows for versatile use, but avoid applying excessive force or pressure during setup and use.

4. Cleaning: Bamboo is easy to maintain. Use a soft, dry cloth to clean your ShadowStacks. There’s no need for water or harsh chemicals, which helps preserve the material's integrity.

By following these simple guidelines, you can ensure your ShadowStacks remain in excellent condition, providing you with creative versatility and beautiful results for years to come.

Note: Bamboo’s natural qualities make it a fantastic material for sustainable products. However, proper care and handling are essential to preserve its strength and beauty. Obscura is not liable for damage caused by improper use or care.

Orders and Shipping

Q: How can I place an order?
A: You can place an order directly through our website. Simply browse our products, add your selections to the cart, and proceed to checkout.

Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards, PayPal, and other secure payment options.

Q: Do you ship internationally?
A: Not at this time. We are in the process of exploring international shipping options.

Q: How can I track my order?
A: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

Returns and Exchanges

Q: What is your return policy?
A: We offer a 30-day return policy for unused and undamaged products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.

Q: How do I return or exchange a product?
A: To return or exchange a product, please contact our customer service team with your order details. They will guide you through the process and provide any necessary instructions.

Support

Q: How can I contact customer support?
A: You can contact our customer support team via email at support@obscurashop.co.uk or through our contact form on the website. We aim to respond to all inquiries within 24 hours.